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Club Piaggio • Ver tema - TELEFONO RECLAMACION PIAGGIO
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TELEFONO RECLAMACION PIAGGIO

NotaPublicado: 11 09 , 2006 8:59 pm
por Pepomolto
Hola a todos:

Tengo desde hace 2 meses una X9500abs que no he podido disfrutar. 2 meses=0 km. El caso es que está pagada, matriculada y con seguro... le falta el maldito certificado de limitación que firma el ingeniero de piaggio. Incluso tiene la limitación puesta. Pedimos el certificado el 5 de agosto y hasta hoy.

He llamado al telefono gratuito y escrito email por la web de piaggio pero lo único que me dicen es que se pondrán en contacto con el taller para solucionar el problema. (esto se lo dicen a todas las consultas por defecto). No me dicen ni cuando, ni como, ni donde van a solucionar y mandar el puto papelito.

El caso es que quiero hacer algo, pero no puedo más que gritar....no se a quien acudir o como agilizar el asunto. Como no me informan de cual es el problema para que el tio heche una firmita ; si lo tienen que pedir a PIaggio-China, si el tio sigue de vacaciones, etc.

La moto está pagada (para el certificado tiene que estar matriculada, y para que este matriculada tiene que estar pagada), por ahí no puedo atacar...

..alguna idea¡¡¡ telefono o fax donde poder hablar con alguien que sepa algo?.....ESTOY DESESPERADO¡¡¡

NotaPublicado: 11 09 , 2006 11:25 pm
por Mestral
Lo suyo es que te dirijas al concesionario que te la vendió, y apriétale la s tuercas a él, que es el que te ha vendido la moto, que seguro que él sí sabe con quien tiene que hablar.
Te paso el tema a LEGAL, para ver si algúien te puede echar un cable.

NotaPublicado: 12 09 , 2006 12:09 am
por Pepomolto
Evidentemente Mestral, acudí a Piaggio españa porque los del concesionario me comentan que no pueden hacer más. Que lo han pedido una y mil veces y no lo envian. En realidad eso es lo que me cuentan , pero es que a ellos tampoco tengo forma de presionarles. Les he mandado 3 faxes, les llamo cada 2 dias, pero les da igual, en el fondo ya han cobrado, y son especialistas en 'vuelva usted mañana'.

NotaPublicado: 12 09 , 2006 7:47 am
por GROMENAWER

NotaPublicado: 12 09 , 2006 7:48 am
por Mestral

NotaPublicado: 12 09 , 2006 7:36 pm
por AlexB

NotaPublicado: 12 09 , 2006 11:52 pm
por Pepomolto
no te creaas que no lo he pensado AlexB.... pero hay 2 problemas. En primer lugar ya he pagado el seguro y sabes que para la devolución de recibo no pueden pasar más de 15 dias y ya han pasado 40... en segundo lugar y no menos importante es que yo quiero esa moto...me da igual que concesionario me la venda pero quiero la X9 500Abs y el problema es que en otro sitio voy a tener que limitarla y van a llamar al mismo tio...luego sería como volver a empezar. El problema es de Piagiio españa y es un problema de Raiz que creo recordar pasa desde hace almenos 2 años (hay casos iguales)...

Poidia , en todo caso, tirarme el farol a ver que pasa.